Covering Redhill, Reigate, Horley, Crawley, Horsham, Dorking, Guildford and surrounding areas
Websites by Dave Parker - Freelance Website Designer in Surrey

FAQs

Frequently Asked Questions

Website Design

How long does it take to design my site?

Each site is different. If your requirements are quite simple, then it will likely take between 1 and 2 weeks by the time we have gone through the design and made revisions and changes to the site as per your requirements.

For more complicated sites, the amount of time needed will be increased. However, we can discuss timescales and your expectations at the outset.

How often will you update me on progress?

We will be in touch at least once a week as I complete milestones on your website design. Of course, if you would prefer to be contacted less often, then that is fine. Contact will be either by email, telephone or Skype - whichever is your preference.

What geographic areas do you cover?

Whilst I am based in Surrey, UK, geographically I can cover anywhere. Whilst this means I might not be able to meet with you personally, I am always happy to speak with you on the phone or have a Skype call. Even using Skype, we can still review your site by using Skype's screen sharing facility.

Will my website be secure?

Yes. Every website I design is secured using SSL, meaning that when someone views your website, it will start with 'https://'. This ensures any data sent over the internet will be secure and encrypted. This is particularly important if you use online booking or take payments online. This gives your customers confidence and peace of mind when doing business with you. Google also favours SSL encrypted websites when indexing your site putting your site above those without 'https' in search results.

Cost of Website Design

How can I pay for my new site?

Once your site is completed to your satisfaction you will receive an invoice from me. You can pay this online using PayPal or debit or credit card or direct debit. If you have already paid a deposit, this will be reflected in your final invoice fee.

How much will my website cost?

The cost of your website will be based on your requirements. Before any work is started on your website, I first discuss the options available to you and then will send you a quote breaking down the costs. If you are happy with the cost, you can accept the quote, and I will start working on your new website.

Will you ask me for a deposit?

In some cases, especially if your website is complex, I may ask for a deposit once we have agreed a schedule of works. This will be fully discussed with you beforehand and before I start any work.

Can I pay in another currency from GBP?

Absolutely. If you don't live in the UK or have a UK bank account, let me know the currency you will be paying in before I issue you the estimate for work. My charges will then be converted from £GBP to whatever currency you'd like to pay in.

Website Maintenance

Do you offer a content update service?

Yes, I do. For a fixed monthly amount, I can make any amendments to your site. The initial price will be for a 2 hour block of time in any one month. If you need more changes than the 2 hour window will cover each month, you can purchase additional hours to 'top-up' your allocated time. Alternatively, if you just want an ad-hoc change to your site, you can contact me advising of the changes and I will send you an estimate for those changes which, once done, will be invoiced to you.

I already have a website, can you maintain it for me?

Unfortunately not. Your previous designer is likely to have used their own software to create that site, and it would be out of my scope. However, I am more than happy to quote you for a new website, especially if you're looking for a refresh.

SEO (Search Engine Optimisation) & Social Media

Will my website be SEO optimised?

SEO (Search Engine Optimisation) is the process of ensuring keywords appear in your web pages and in the metadata (the bit behind the scenes that search engines like Google and Bing look at to determine information about your website). I will factor this into the website design. Please be aware that there are no guarantees that Google, Bing or any other search engine will look favourably on your website regardless of how much SEO is put in place. This is beyond my control unfortunately.

Can you help with my social media?

If you want me to help you create a Facebook page which closely mirrors your website, I can. This is a chargeable service, and we can discuss prices as part of your new website. If you have an existing Twitter account you want me to manage, you will need to provide me with your logon details so I can make the changes. This is a chargeable service, and we can discuss pricing as part of the website pricing.
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